This policy relates to AllanMcNeills collection and handling of personal information that is covered by the Privacy Act. It is not intended to cover categories of personal information that are not covered by the Privacy Act.
AllanMcNeill collects and holds personal information from clients, suppliers, employees, contractors and other individuals. We collect and hold this information when it is necessary for business purposes. The main types of personal information AllanMcNeill collects and holds relate to the contact details and organisational roles of our clients, suppliers and other business contacts. Typically, this information includes names, addresses, telephone numbers, e-mail addresses and job titles. In the course of providing professional services to our clients, we may collect and hold more detailed personal information (for instance financial details if we are engaged to perform financial services, or credit information). We collect most information directly from individuals when we deal with them. The personal information we collect may be provided in forms filled out by individuals, face to face meetings, email messages, telephone conversations or by third parties. If you contact us, we may keep a record of that contact. Because of the nature of our business, it is generally impracticable for us to deal with individuals on an anonymous basis or through the use of a pseudonym, although sometimes this is possible (for example, when seeking staff or client feedback generally).
The main purposes for which we collect, hold and use personal information are:
If you choose not to provide us with personal information, we may be unable to do such things. We may collect, hold and use personal information about individuals to market our services, including by email. However, individuals always have the opportunity to elect not to receive further marketing information from us by writing the Privacy Officer at [email protected]
Alternatively, if we have contacted you by email, you may use the unsubscribe function in that email to notify us that you do not want to receive further marketing information from us by email. If we collect, hold or use personal information in ways other than as stated in this policy, we will ensure we do so pursuant to the requirements of the Privacy Act. Employee records are not generally subject to the Privacy Act and therefore this policy may not apply to the handling of information about employees by AllanMcNeill. For information about our practices relating to employee information, please contact us directly.
AllanMcNeill does not routinely disclose personal information to other organisations unless:
We may also share non-personal, de-identified and aggregated information for research or promotional purposes. Except as set out in this policy, we do not sell to or trade personal information with third parties.
AllanMcNeill uses a range of service providers to help us maximise the quality and efficiency of our services and our business operations (including internal business requirements, such as recruitment and human capital requirements). This means that individuals and organisations outside of AllanMcNeill will sometimes have access to personal information held by AllanMcNeill and may collect or use it from or on behalf of AllanMcNeill. This may include, but is not limited to, independent contractors and consultants, travel service providers, mail houses, off-site security storage providers, information technology providers, event managers, credit managers and debt collecting agencies. We require our service providers to adhere to our privacy guidelines and not to keep, use or disclose personal information we provide to them for any unauthorised purposes.
If AllanMcNeill’s staff obtain products or services offered by a third party pursuant to an agreement or arrangement between that third party and AllanMcNeill, such as a credit card provider, we may provide your personal information to that third party, including information that relates to your use of such services.
This policy also applies to any personal information we collect via our website, allanmcneill.co.nz. In addition to personal information you provide to us directly (such as where you make a request or complete a registration form), AllanMcNeill may also collect personal information from you via its website.
In order to properly manage our websites and applications, we may log certain statistics about the users of the facilities, for example the users' domains and browser types. None of this information specifically identifies an individual and it is used solely to ensure that our websites and applications present the best possible navigational experience for users.
If you have registered an account with us, you will be identified by a user name and password when you log into our website or applications. The information we collect about members' use of our websites may be used for measuring use and performance and in assisting to resolve any technical difficulties.
We will provide access to personal information upon request by an individual, except in the limited circumstances in which it is permitted for us to withhold this information (for instance, where granting access would infringe another person's privacy).
When you make a request to access personal information, we will require you to provide some form of identification (such as a driver's licence or passport) so we can verify that you are the person to whom the information relates. In some cases we may also request an administrative fee to cover the cost of access.
If at any time you want to know what personal information we hold about you, you may contact us by email the Privacy Officer at [email protected]
We may keep a record of your Personal Information, correspondence or comments in a file specific to you. We will utilise, disclose or retain your Personal Information for as long as necessary to fulfill the purposes for which that Personal Information was collected and as permitted or required by law.
If you believe that information we hold about you is incorrect or out of date, or if you have concerns about how we are handling your personal information, please contact us and we will try to resolve those concerns.
If you wish to have your personal information deleted, please let us know and we will take reasonable steps to delete it (unless we need to keep it for legal, auditing or internal risk management reasons).
AllanMcNeill operates in a dynamic business environment and we aim to review this policy annually to keep it current.
The amended policy will apply between us whether or not we have given you specific notice of any change.
53 - 55 Manchester Street
PO Box 40 Feilding 4740
Telephone: 64 6 323 6114
Facsimile: 64 6 323 5007
Email: [email protected]